International Orders
Items sent to any address outside the United States are considered final sale and cannot be returned.
International orders are subject to customs and duties fees. Please contact the carrier for import duty and tax rates.
SHIPPING TO CHINA
Good News! Shipments to China Made Easy!
○ International Shipping (DDP)
Standard shipping fee USD$19.95, shipping fee USD$9.95 for order above USD$75, free shipping for order above USD$299. Your order will be shipped directly to you after 10-20 working days.
SHIPPING TO OTHER INTERNATIONAL DESTINATIONS
We offer Expedited or Express International Service to many other countries for a fee ranging from $14.95 - $59.95 depending on country. Please see the table below for specifics.
All items shipped to any address outside the United States are considered final sale and cannot be returned. Please note that we must declare the amount that you paid for your watch on the invoice included with the shipment. We are unable to declare the item as a gift, when shipping.
Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date, however, your order processing may be delayed by an additional 2 business days, if placed after 11:00 a.m. EST. Orders placed on the weekend and select holidays are processed on the next business day. This includes all orders with Expedited shipping and international orders.
At this time, we are unable to ship International Orders to a P.O. Box address using UPS. Please provide a physical street address. We do not currently offer USPS as an International Shipping method, however; in order to ship to our military APO/FPO addresses, USPS is used.
| SHIPMENT DESTINATION | AVAILABLE OPTIONS | PRICE |
| Canada | Express | $29.95 |
| China | Hong Kong SAR- Expedited | $29.95 |
| DDP | $19.95 Duty/Tax will be collected at checkout |
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| South Korea | Expedited | $29.95 |
| Countries oustisde the United States, not listed above | Standard | $29.95-$59.95 |
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We are unable to change the shipping address once it is submitted into our system. Regrettably, there are restrictions on countries we are able to ship to. If you do not find your countryin the list of countries while checking out, we are unable to ship to that country. |
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Value Added Tax (VAT) or Goods & Services Tax
Shipments to certain countries may incur additional charges such as a Value Added Tax (VAT) or a Goods and Services Tax (GST) on goods received. To learn more about estimated VAT Charges, we suggest reaching out to your local customs agency or customs website for and estimated figure:
Please note that local taxes and duties (import fees), which vary by country, are the customers responsibility. Failure to pay these fees may result in your package being either abandoned, for which you will still be held accountable, or returned to the sender (RTS). In the case of return, any charges associated with it will be deducted from your refund.
GST = General Sales Tax
Regrettably we cannot ship orders to Russia
2024 ASHFORD APAC HOLIDAYS
PLEASE NOTE: CUSTOMER SERVICE WILL BE CLOSED DURING THE FOLLOWING DATES.
| 2024 ASHFORD APAC HOLIDAYS | |||
| January |
1st |
Monday |
New Year |
| February | 9th |
Friday |
Early Closing at 4PM |
| 12th |
Monday |
Chinese New Year | |
| 13th |
Tuesday |
Chinese New Year | |
| March |
29th |
Friday |
Good Friday |
| April | 1st |
Monday |
Easter Monday |
| 4th |
Thursday |
Ching Ming Festival | |
| May |
1st |
Wednedsay |
Labour Day |
| 15th |
Wednesday |
Buddah's Birthday |
|
| June |
10th |
Monday |
Dragon Boat Festival |
| July |
1st |
Monday |
HKSAR Establishment Day |
| September |
18th |
Wednesday |
Day Following Mid-Autumn Festival |
| October |
1st |
Tuesday |
National Day |
| 11th |
Friday |
Chung Yeung Festival |
|
| December |
25th |
Wednesday |
Christmas Holiday |
| 26th |
Thursday |
Christmas Holiday |
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